SHIPPING POLICY
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We
currently use USPS because they offer the lowest
shipping prices. We take great care in perfecting
our recipe and bottling our products so rest
assured that we will do the same when we prepare
your order for shipment. Please familiarize
yourself with our shipping policies before you
order.
Number of
bottles Shipping Price
1 - 6
$12
7 - 12
$16
13 - 24
$32
25 - 36
$48
48 and up
Please
contact us
2nd Day Express
and Overnight Express
Please contact
us for rates.
When will my
order arrive?
Delivery dates
are calculated from the date of shipment.
Standard
Delivery - Orders are processed by the next
business day and leave our San Francisco facility
within 48 hours of processing. For orders
shipping Standard Delivery, please refer to USPS
for estimated transit time. Orders shipped via
Standard Delivery may be delivered anywhere from 1
to 7 business days after you place your order,
depending on delivery location. Our delivery
service provider,USPS, does not guarantee
delivery dates for Standard Delivery/Ground
service. Please remember: USPS only delivers
during business hours, Monday through Friday.
Do you ship or
deliver on weekends and holidays?
We do not ship
on weekends or holidays. We only ship during USPS
business hours, Monday through Friday.
Where is my
order? How do I track my package?
When you place
your order on our website or by phone, you will
receive an order confirmation via email. As
soon as your package is shipped, USPS will send
you an email with a tracking number, which you can
then use to track your package via the USPS
packaging tracking center. Click here <http://www.fedex.com/Tracking?cntry_code=us> to track
your package.
How can I find
out the status of my order?
Please email us
at info@nagofoods.com to check on your
order status.
Track your order
here <http://www.fedex.com/Tracking?cntry_code=us> with your
USPS tracking number(s).
Can I change the
delivery address after my order is placed?
Once your order
is placed, the delivery address cannot be changed.
Do I need to
sign for the package when it arrives?
We do not
require signatures for delivery. If no one
is available to receive the package, it will be
left at the door at the USPS courier's discretion.
Do you ship to
Alaska and Hawaii?
Shipping to
Alaska or Hawaii can be arranged. Please email info@nagofoods.com
Do you ship to
Canada or overseas?
Please email us
at info@nagofoods.com to arrange shipping.
Can you ship to
a P.O. Box?
Yes. |
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